Legal

Terms & Conditions

Last updated: 28 March 2026  ·  Moonlight Agency Ltd, Office 18208, 182-184 High Street North, East Ham, London E6 2JA, United Kingdom

1. Agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between Moonlight Agency Ltd ("Company", "we", "us") and any individual or legal entity ("Client", "you") that accesses or uses our advertising management services, client dashboard, or Chrome extension.

By using our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Services

Moonlight Agency Ltd provides the following services to its clients:

The Company provides access to its proprietary advertising infrastructure under a management agreement. The Client does not acquire ownership of any advertising accounts, assets, or intellectual property belonging to the Company.

3. Management Fee

The Client agrees to pay a Management Fee of 7% of total monthly advertising spend. This fee covers access to the Company's advertising infrastructure, campaign management services, technical support, client dashboard, and Chrome extension. The Management Fee is deducted automatically from the Client's balance and is visible in real time within the client dashboard.

The Management Fee is calculated on actual ad spend processed through the Company's infrastructure during each calendar month. The fee is non-refundable once advertising spend has been incurred.

4. Billing and Balance

5. Client Obligations

The Client agrees to:

6. Prohibited Use

The Client must not use the Company's services to advertise:

Any violation of this clause entitles the Company to immediately terminate the Client's access to the service without refund of remaining balance.

7. Compliance

The Company operates in full compliance with the advertising policies of Meta and Google. All client accounts undergo internal verification prior to onboarding. The Company conducts regular compliance audits and reserves the right to refuse or terminate service to any client whose advertising activities pose a compliance risk.

The Client is solely responsible for ensuring that the content of their advertising campaigns complies with all applicable laws, regulations, and platform policies.

8. Intellectual Property

All software, tools, dashboards, systems, and infrastructure developed by or belonging to the Company remain the exclusive intellectual property of Moonlight Agency Ltd. The Client is granted a limited, non-exclusive, non-transferable licence to use the client dashboard and Chrome extension solely for the purpose of monitoring their advertising account managed by the Company.

9. Limitation of Liability

The Company shall not be liable for:

The Company's total liability to the Client shall not exceed the Management Fee paid in the calendar month in which the claim arises.

10. Termination

Either party may terminate the service agreement with 7 days' written notice. The Company may terminate immediately in the event of a material breach of these Terms by the Client.

Upon termination, any remaining positive balance (after deduction of outstanding fees) will be refunded to the Client within 14 business days via the original payment method where possible.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments

The Company reserves the right to amend these Terms at any time. Clients will be notified of material changes via email or through the client dashboard. Continued use of the service following notification constitutes acceptance of the revised Terms.

13. Contact

For any questions regarding these Terms and Conditions, please contact us: